$9.99 FLAT RATE SHIPPING ON ORDERS OF $149 OR LESS
WE ONLY SHIP WITHIN THE CONTIGUOUS USA. THISDOES NOTINCLUDE HAWAII, ALASKA, AND PUERTO RICO. WE DO NOT SHIP TO P.O. BOXES, APO, FPO, AND DPO ADDRESSES.
RETURNS
THANK YOU FOR SHOPPING WITH US! PLEASE NOTE THAT WE DON’T OFFER PRODUCT RETURNS AT THIS TIME.
AQUAGE APPLIANCES + STYLING TOOLS ARE NOT ELIGIBLE FOR REFUNDS OR EXCHANGES, THOUGH HAIRCARE ITEMS ARE. PLEASE SEE BELOW FOR OUR POLICY FOR EACH.
PLEASE NOTE, ONCE ORDERS HAVE BEEN PLACED THEY CANNOT BE MODIFIED OR CANCELLED.
APPLIANCES + STYLING TOOLS POLICY
ALL APPLIANCES + STYLING TOOL PURCHASES ARE FINAL SALE. WE UNFORTUNATELY CANNOT ACCOMMODATE PRODUCT RETURNS AT THIS TIME.
HAIR CARE PRODUCT POLICY
EXCHANGE
IF A HAIR CARE PRODUCT IS NOT RIGHT FOR YOUR HAIR TYPE, PLEASE LET US KNOW WITHIN 30 DAYS OF PURCHASE AT prosupport@aquage.com TO INITIATE AN EXCHANGE FOR A PRODUCT THAT SUITS YOU BETTER! PLEASE NOTE: EXCHANGES ARE SUBJECT TO A $5.99 RESTOCKING FEE FOR EACH PRODUCT.
REFUND
IF YOU BELIEVE YOUR HAIR CARE PRODUCT IS DEFECTIVE, PLEASE SEND US PHOTOGRAPHS FOR REVIEW AT prosupport@aquage.com. WE WILL ISSUE A FULL OR PARTIAL REFUND IF THE PRODUCT IS DEFECTIVE.
WE ARE UNABLE TO PROCESS EXCHANGES OR REFUNDS ON AQUAGE PRODUCTS PURCHASED FROM A RETAILER PARTNER. PLEASE CONTACT THE RESPECTIVE RETAILER’S CUSTOMER SERVICE TEAM DIRECTLY FOR INFORMATION ON THEIR RETURN POLICY.
